The customer is asked to complete the order form completely and accurately.
If there were errors in the elements supplied by the customer, inter alia regarding the delivery address, SPRL Ben & Chocolats cannot be held responsible for any failure during delivery. The costs relating to a possible re-sending or a transfer to another address will be borne exclusively by the Customer.
The Seller can in no way be held responsible for any damage that may occur to the products if the package has been opened during shipment.
If the recipient or the person authorized to receive the order is absent, the delivery person will deposit a delivery notice at the delivery address indicated on the order form and asking the Customer to claim the product. The Seller cannot in any case be held responsible for damage caused to the product following a late recovery from the carrier.